What do we use your data for?
The data that you have provided us with will enable us to offer you information about our products or services, provided you do not object and/or request us to erase them.
We have your data because you are a customer or, for the processing of an insurance claim, you are the contact person at a customer company of one of the companies currently in the GRUPO ADDVALORA.
Your data may also be in a directory or database belonging to one of those companies.
If you would like further information about the use of your data and the companies in the group and the services that each of them offers, click here
How are we authorised to process your data?
The processing of your data is based on your consent and the requirements that legislation obliges us to follow in processing your data. You can object to the sending of commercial communications any time by withdrawing your consent.
To find out about our legal authorisation for the processing and the way in which you can withdraw your consent, click here
Who will your data be communicated to?
Your data are shared with other companies in GRUPO ADDVALORA in order to adequately provide the product or service contracted. The group is currently made up of the following companies:
AVALORA SERVICIOS PERICIALES, S.L., AVIAMAR INTERNATIONAL SURVEYORS, S.L., INSTITUTO AVALORA, S.L., ADDIS INVESTIGACIÓN Y SEGURIDAD, S.L., ADDGESTION SERVICIOS DE TRAMITACIÓN, S.L., ASEPER GESTIÓN DEL RIESGO Y DEL SINIESTRO, S.L.
Your data may also be assigned to public authorities and other public bodies in cases in which there is a legal obligation to do so or a court order.
To find out about the organisations or bodies to which your data are communicated, click here
How long will we keep your data for?
We will keep your personal data as long as the contractual relationship lasts. Once the contractual relationship has terminated, your personal data will be secured for the length of the statute of limitations, which is generally 6 years pursuant to article 30 of the Commercial Code.
What rights do you have?
Interested parties have a right to access their personal data and to request rectification of them when they are inaccurate or incomplete. You also have a right to request erasure of them when, among other reasons, the data are no longer needed for the services for which they were collected.
You may object to the processing of your personal data. In that case, we will stop processing your data except for imperative, legitimate reasons or in order to file or defend against claims.
You will also be entitled to request limited processing of your data, in which case we will only keep them in order to file or defend against claims.
Finally, you have a right to portability in order to obtain a copy of your data in a structured, commonly-used and mechanically readable format.
You may exercise your rights by using the forms we provide by clicking here
We also inform you that you may submit complaints to the Data Protection Authority. If you would like further information about this right and how to exercise it, you can contact the Spanish data protection authority (AEPD):
Tel. 901 100 099 and 912 663 517.
Calle Jorge Juan, 6